RETURN POLICY
Can I return my MAS1?
We understand that buying online carries some risk. Many times the colors that you see on the screen are not exactly the same as those of the real product, or its characteristics are not what you expected, so from MAS 1 we want you to be able to return your product in the simplest and fastest way. possible.⠀
At Mas1 we want our clients to feel 100% comfortable with their purchase, so if it is not what you expected, you have up to 15 calendar days to change or return your order, counting from the day you received it.
To make the change or return, the product must be in perfect condition, in its original packaging.
Once MAS1 has been notified of the incident, the procedure must be carried out within 7 working days, except in the case of an exceptional situation, which must be justified.
We understand that buying online carries some risk. Many times the colors that you see on the screen are not exactly the same as those of the real product, or its characteristics are not what you expected, so from MAS 1 we want you to be able to return your product in the simplest and fastest way. possible.⠀
At Mas1 we want our clients to feel 100% comfortable with their purchase, so if it is not what you expected, you have up to 15 calendar days to change or return your order, counting from the day you received it.
To make the change or return, the product must be in perfect condition, in its original packaging.
Once MAS1 has been notified of the incident, the procedure must be carried out within 7 working days, except in the case of an exceptional situation, which must be justified.